Shipping policy

Shipping and Delivery Policy

All customs fees and taxes are already included in the product price, ensuring that the customer will not incur additional charges.

1. Calculation of Shipping Cost and Delivery Time

The delivery time is calculated based on the customer's destination address, without considering the size of the package or the weight of the items. Regardless of the number of items or the total purchase amount, the delivery time remains unchanged.

1. Preparation Time

After order processing and payment confirmation in our system, the next steps include item selection, packaging, and shipment. Typically, the order handling time is 1 to 3 business days.

Note: Orders placed after 8:00 PM CT (Central Time) will have an additional day in the delivery timeframe.

1. Shipping and Tracking Code

The tracking code will be sent to the email registered with the purchase within 7 business days after order processing. To track your order, visit our tracking page and enter the provided tracking code.

1. Delivery Timeframe

We estimate delivery within 2 to 12 business days after the order is shipped. However, unforeseen events, adverse weather conditions, high-risk areas, or national holidays may affect delivery times.

Total Delivery Time: 12 to 18 days.

1. Shipping Cost

• Free Shipping: Enjoy free shipping
• Standard Shipping: A flat rate of €5 for standard delivery.

By making a purchase on our website, the customer acknowledges and agrees to all the information described above.

If you have any questions or concerns, please contact us.